Step 1
New to managing people
Recently promoted and working it out as you go? New Manager Fast Start: six sessions over six weeks.
1:1 coaching for managers
Coaching for people who lead people.
One-to-one coaching for managers who are new to leading a team, or stretched in the middle of one. Real situations, one experienced coach, and a clear next step.
Which step are you on?
Step 2
Leading from the middle
Established, stretched, and caught between executives and your team? Middle Rung: six sessions over eight weeks.
New managers
You were promoted because you were good at the work. Nobody showed you how to lead the people doing it.
- Awkward new dynamics (your old teammates are now your team)
- Avoiding conversations you dread
- No one to ask or expected to have all the answers
Managers in the middle
You are accountable for results and people, but rarely control the decisions.
- Squeezed between expectations above and below
- Overloaded and close to burnout
- No safe place to think it through and voice it out
Why managers choose Upstep
Real situations, not theory
Every session starts with what is happening in your team right now, so you can get tactical advice fast.
Someone who has done it
Twenty years of leading large teams has shown me the situations managers face at all levels. I will help guide you through the challenges.
Private coaching
Confidential and outside your company. One fixed price and we start with a free 20-minute call.
Three stages. Six sessions. Real situations.
Stage 1
Footing
Get steady in the role.
Stage 2
Grip
Handle the people side with confidence.
Stage 3
Climb
Manage up and plan what comes next.
New Manager Fast Start
Session 1 · Footing
Where you stand
Take stock of your team, your role and what is expected of you.
Session 2 · Footing
From peer to manager
Reset relationships and set clear expectations.
Session 3 · Grip
Feedback and hard conversations
Say the difficult thing clearly, confidently and kindly, with impact.
Session 4 · Grip
Delegating and managing priorities
Hand work over and stop doing it all yourself.
Session 5 · Climb
Managing up and across
Build on relationships and gain cut through with your leader and peers.
Session 6 · Climb
Your next step
Lock in what works and plan the months ahead.
Twenty years of leading people. Straight talk, no fluff.
I'm Daniel Torzillo but most people call me Dan.
I've spent more than 20 years leading people in large multinational organisations, and I've held the job at almost every level. I started on a traineeship, moved into my first supervisory role, then led front-line teams, managed managers and led leaders, and I've led teams of 300+ across several countries. I am also a Dad of five, so I know a bit about juggling work and life.
Along the way I've been the new manager making it up as I go, the manager squeezed in the middle, and the person senior leaders ask for advice when something isn't working. I've made plenty of mistakes, and I've learned a lot from them. I am passionate about helping people grow as leaders.
That's why I started Upstep. I work with managers who are new to leading, and with those stretched in the middle. Whichever step you're on, I've probably stood there. We'll talk through your real situations, working out the best approach together, and I'll tell you honestly what I'd do. It's one-to-one, completely confidential and outside your company.
Book a free 20-minute call and let's unpack what's going on.
Programs and prices
Step 1: New Manager Fast Start
$1,199 for the full program
- Six one-to-one online sessions over six weeks
- Messaging support between sessions
- Practical next steps after every session
Step 2: Middle Rung
$1,799 for the full program
- Six one-to-one online sessions over eight weeks
- Messaging support between sessions
- Practical next steps after every session
Prices in AUD.
FAQ
Which program is right for me?
If you are in your first year or so of managing people, Step 1. If you are established and stretched, Step 2. We will work it out on the free call.
How do sessions work?
One-to-one online sessions, with messaging in between. Session length 60 mins each.
Is it confidential?
Absolutely. All conversations will be treated with the strictest confidence.
Can my employer pay?
Many people and organisations use a development budget for coaching. Ask your manager or HR first.
How is this different from a training course or a leadership community?
A course is generic, usually one day, in a group. This is one-to-one, over several weeks, built around your real situations.
What if it is not a fit?
We start with a free 20-minute call so you can decide, with no pressure. It's as important to me that we connect to both maximise the benefits of coaching.
Sign up for updates
Practical tips for leading people, offers, and updates to the programs.
Start with a free 20-minute call.
Tell me what is keeping you up at night. We will see how coaching can help. Free call, confidential and no obligation to proceed.
You don't need to figure out leading people alone.